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1
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2
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- The patient presents to the emergency room after several days of high
fevers, abdominal pain, and a groin mass.
- Examination and diagnostic studies are consistent with an incarcerated
inguinal hernia.
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3
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- What you tell the patient
- Ms. Smith, I’m sorry you had to wait so long but the radiology
department is really slow tonight. Any ways the test show the mass in
your groin is an incarcerated hernia. This means that if we don’t
operate soon the bowel loop will become more ischemic and you could
become septic and die. I’d like to prep you for the OR .
- What the patient hears
- Ms.Smith ….. mass in your groin ….. hernia …… operate ……. bowel …… die.
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4
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- What you say to the patient
- Ms. Smith I’m Dr. Kasama. I’m sorry you had to wait so long. Do you
mind if I sit and discuss the results of your tests? It shows that you
have what we call an incarcerated hernia. That’s a part of your bowels
that’s been trapped in a hole or what we call a defect in your
abdominal wall. At this point it’s also cutting off the blood supply to
that part of the bowel which could cause it to die or become infected.
The best treatment is to fix it with surgery. Do you have any
questions? Is there anything I can do to make you more comfortable?
- What the patient thinks
- I have a problem with my bowels
- I need to have surgery or it could get worse
- The doctor seems to be nice and wants to help me.
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5
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- Hyde
- Arrogant / Condescending
- Impatient
- Irritated
- Rough
- Evasive or Vague
- Disingenuous
- Deflects blame
- Distracted
- Jekyll
- Understanding
- Patient & Unrushed
- Gentle
- Caring
- Reassuring
- Honest
- Calming
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6
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- Fear and anticipation
- Guilt
- Isolation or abandonment
- Confusion
- Pain
- Loss of control
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7
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- I’m your most important patient
- Unreasonable expectations
- Denial
- This is not happening to me
- Family issues
- Financial issues
- Religious issues
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8
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- Pain
- Disorientation & Confusion
- Wake/sleep disturbance
- Drugs and side-effects
- Immobility
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9
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10
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11
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12
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13
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- I awoke in intensive care, with 49 new stainless steel staples,
immobilized by a forest of i.v. lines, ekg leads, ng tube, duo tube,
three Jackson-Pratt drains, a t-tube drain, foley, Swann and central
lline, radial and femoral A-lines, compression boots and endotracheal tubes while still
partially sedated. My earliest memories, admittedly warped by narcotic
induced hallucinations, was being extubated. I can vividly describe the
experience of having the E-T tube removed and watching my lung being pulled inside out. Surprisingly
to me in place of the round alveoli you would expected to see I saw
small yellow plasticized cubes. I went back to sleep.
- I awoke that evening with the sense of being trapped on by back in an
uncomfortable bed. I was developing respiratory distress, difficulty
breathing, gulping for air, despite the humidified face mask oxygen. We
started with simple things first but ultimately I needed BiPAP.
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14
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- Angel one - a friend that made me promise to see my doctor.
- Angel two - appeared as a nurse named Molly assigned for the weekend
shifts
- Angel three - was my sister
- Angel four - was a transplant fellow
- Angel five - were the comrades at the Family House.
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